We stand by the superior quality of our massage chairs, and back that up with the best warranty policy in Australia.
For your peace of mind, Sydney Health Co Massage Chairs is proud to offer a complimentary, industry-leading 5-year Platinum Warranty on our world-class range of massage chairs.
- Reasonable fabric wear and tear through proper usage; and
- Motorised, mechanical and electrical parts.
If you live within one of our recognised metropolitan zones, you will also qualify for our exclusive at-home service! Our qualified and experienced Service Technicians, who work exclusively with Sydney Health Co Massage Chair products, will assist you in the comfort of your own home. We will cover the cost of any replacement parts required to fix your massage chair, as well as the technician's labour.
Our 5-year Platinum Warranty:Covers the original purchaser only and is non-transferable;
If your massage product:
- Has a latent defect;
- Is damaged during shipment to you; or
- Was sent to you in error,
Kindly contact our Happiness Team on 1800 473 529. They'll be more than happy to assist you!
For full warranty terms and conditions, please see below.
We also offer an exclusive LIFETIME CARE WARRANTY
Please note: Our 5-year Platinum Warranty applies to all brand new massage chairs purchased from the 12th of September, 2023.
Terms and conditions
- Sydney Health Co Massage Chairs Private Use Warranty
- Sydney Health Co Massage Chairs Commercial Massage Chair Warranty
- Sydney Health Co Massage Chairs Accessory Warranty
For all warranty & service requests please fill in the Service and Repairs form
